Thanks for shopping at LAKSHYAKERALA.COM
If you are not entirely satisfied with your purchase, we’re here to help.
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
In case you want to cancel an order, please email [email protected] .in or call us on +91 8592092044 within 24 hours of placing the order or before the order is shipped out. If you place a cancellation request after 24 hours of ordering the product, we will be unable to recall or honor it.
LAKSHYAKERALA.COM reserves the right to refuse or cancel an order in case an incorrect price is listed or for any other reason. In such a situation, we will update you via email or call and refund 100% of any payment you may have made.
If a non-delivery or late delivery occurs due to a wrong or incomplete name/address provided by the customer, non-availability of a recipient at the time of delivery, or related reasons on the customer’s side, any extra costs incurred by us for re-delivery will be claimed from the customer.
If the product is damaged
In case you receive a damaged product, please send us an email with the photo of the product received and the Order ID/ Invoice to [email protected]
within 72 hours of receiving the product. We can offer you replacement, repair, or refund.
If you choose to get a replacement, we will pick up and replace the product free of cost.
If you choose to get a refund instead of a replacement for a defective/damaged product, it will be credited to your original method of payment within 7 working days.
Our products are designed to be sturdy and crafted with care. However, they may break or suffer damages if handled roughly. If the product gets damaged after use (two weeks or more after purchase), we will not be able to accept a return or offer a refund.
Please note that we reserve the right to reject return requests from customers in case of frequent returns from them (> 2 returns in a financial year). Some pin codes are also not feasible for a reverse pickup, in which case we will need to ask you to ship it back to us. We do not offer reverse pickups outside India
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Using coupons & offers
- LAKSHYAKERALA coupons are applicable only on purchases made on WWW.LAKSHYAKERALA.COM
Only one coupon code may be used per order.
Products on slashed pricing are not eligible for further discounts.
Some coupon codes come with an expiry date; please make sure you use them before their validity expires.
If you have any questions on how to return your item to us, contact us. [email protected]